​Head Office

MEKONG LOGISTICS SUPPLY CHAIN COMPANY LIMITED

99 Dao Duy Anh Street, Ward 9, Phu Nhuan District, Ho Chi Minh City, Vietnam

Call Center: 1900 636 944

Tel: 028 730 99499

Fax: 028 38 454 266

Email: info@mkg.com.vn

Website: www.mekonglogistics.vn / www.mkg.com.vn

Fanpage: www.facebook.com/MekongLogs

MEKONG LOGISTICS SUPPLY CHAIN COMPANY LIMITED (CAMBODIA)

17B Street 384, Sangkat Toul Svay Prey 1, Khan Chamkarmon, Phnom Penh, Cambodia.

Call Center: [+855] 0236 222 999
Hotline: (+855) 0977 866 999
Email: cambodia@mkg.com.vn
Website: www.mkg.com.vn / www.chanhxediCampuchia.com
Fanpage: www.facebook.com/MekongMultimodalLogistics

Call Center

Vietnam: (+84) 1900 636 944
Cambodia: (+855) 0236 222 999
Laos: (+856) 020 922 89 722

Website

mkg.com.vn

mekonglogistics.vn

Head Office

Vietnam Office: 99 Dao Duy Anh Street, Ward 9, Phu Nhuan District, Ho Chi Minh City, Vietnam.
Cambodia Office: 17B Street 384, Sangkat Toul Svay Prey 1, Khan Chamkarmon, Phnom Penh, Cambodia.

Online Contact

Frequent Questions

What are the combined charges of Mekong Logistics?

Including transportation from Ho Chi Minh City to Phnom Penh and procedures for goods through the border (Lump sum: working with customs for goods passing, can not provide customs documents for guests, this is different from Pay Full Tax) & does not include loading and unloading at the place of delivery and delivery.

How to pay?

There are 2 ways: Cash & Bank transfer, and can be collected on both ends: Vietnam or Cambodia.

How long does it take to transport Cambodia – Laos cargo at Mekong Logistics?

In normal weather conditions, the fastest time goods range 2-3 days, the slowest range 3-5 days.

Why are my goods returning later than expected?

MeKong Logistics always informs customers directly when goods arrive later than expected. And goods arrive slower than expected due to several reasons:

– Goods lost due to address, order information.
– Customs-related issues (detained, periodically inspected at the border, …).
– Delayed due to weather causes, disease situation.
– The clearance process is slow.

Solution when the goods have problems during shipping and cargo insurance.

Customers can buy goods insurance by themselves or MeKong Logistics will introduce some sellers of goods insurance to customers. In the course of transportation, if there is a problem, the regulation of compensation of 50% of the market value of the goods is lost/ damaged.